Privacy Protection

ek9998 Privacy Policy —
Your Data Fully Secured

Your personal data is our greatest responsibility. Here you'll find a clear, straightforward explanation of how ek9998 collects, stores, and uses your data.

Last Updated: 1 January 2026
256-Bit SSL Encryption
Written in Plain English
~ 7 min read
Privacy Policy at a Glance
🔒
Data Is Encrypted
All Your Data Protected with Bank-Grade Encryption
🚫
Never Sold
Never Sold to Third Parties
👤
Your Control
You may request deletion of your data at any time.
📋
Transparent Policy
No Hidden Data Usage
01

What Information We Collect

What Information We Collect

Ek9998 collects certain necessary information to ensure the best possible experience for you. We only collect what is truly needed — nothing more. The three types of information are outlined below:

Personal Information
Name, mobile number, email, date of birth, National ID number (for KYC verification)
Financial Information
bKash/Nagad number, transaction history, deposit and withdrawal details
Technical Information
IP address, device type, browser, in-app activity, login time
  • Information provided at registration is submitted voluntarily. Please note that withholding certain details may limit access to some services.
  • A copy of your National ID or passport may be required for KYC verification — this is a legal requirement.
  • Live chat conversations may be retained to help us improve our service quality.
02

How Your Information Is Used

How We Use Your Information

Ek9998 uses your data solely for the purposes listed below. We never use your information for any unauthorized purpose.

Purpose How Your Data Is Used Legal Basis
Account ManagementName, Mobile, EmailContractual Obligation
Payment ProcessingFinancial InformationContractual Obligation
KYC VerificationIdentity DocumentLegal Obligations
Support ServicesContact InformationLegitimate Interest
Sending PromotionsEmail, MobileYour Consent
Fraud PreventionTechnical InformationLegal Obligations
Promotional Communications

If you no longer wish to receive promotional SMS or emails from ek9998, you can opt out at any time by contacting our support team.

03

How Long Your Data Is Retained

Data Retention Policy

Ek9998 does not retain your data longer than necessary. Below are the retention periods for different types of information:

  • Account Information: For the full duration your account is active, and up to 5 years after closure.
  • Transaction Records: A minimum retention period of 7 years is mandatory under financial regulations.
  • KYC Documents: Up to 5 years after account closure.
  • Cookies Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 2 years.
  • Support Chat Logs: Retained for up to 1 year after the issue is resolved.
04

Sharing Information with Third Parties

Third-Party Data Sharing

Ek9998 never sells your data. However, information may be shared with trusted partners in the following limited circumstances:

  • Payment Gateway: Only the information necessary to process transactions is shared with bKash, Nagad, and banks.
  • Identity Verification Services: Licensed identity verification providers for KYC purposes.
  • Law Enforcement Agencies: Where required by court order or government directive.
  • Fraud Prevention Services: Cross-referenced with international fraud databases to detect suspicious transactions.
What We Don't Do

Ek9998 never sells your information to advertisers, data brokers, or any other commercial party. This is our unwavering policy.

05

Cookies Policy

Cookies Policy

Ek9998 uses cookies to enhance your browsing experience. Cookies are small files stored on your device.

06

Your Data Rights

Your Data Rights

Ek9998 respects your data rights. You have the following rights, and ek9998 is committed to honoring every one of them:

👁️
Right to Access
You may request to view what personal data we hold about you.
✏️
Right to Rectification
You can request corrections if any of your information is inaccurate.
🗑️
Right to Erasure
You can request that your data be deleted, unless we are required to retain it by law.
🚫
Right to Object
You may object to your data being used for specific purposes.
📦
Right to Portability
You may request a copy of your data in a machine-readable format.
⏸️
Right to Restriction
You may request that data processing be restricted while an investigation is ongoing.
To Exercise Your Rights

To exercise any of your data rights, email us at support@ek9998.co. We will respond within 30 days.

07

Security Measures

Security Measures

Ek9998 protects your data using industry-leading security measures:

  • 256-Bit SSL Encryption: All data transfers are secured with bank-level encryption.
  • Two-Factor Authentication (2FA): An extra layer of security at login, via SMS or authenticator app.
  • Regular Security Audits: Third-party experts conduct regular audits of our systems.
  • Firewall & DDoS Protection: Advanced network protection against cyberattacks.
  • Encrypted Database: All stored data is kept in an encrypted state.
  • Staff Training: All ek9998 staff are trained in data protection and bound by confidentiality agreements.
08

Children's Privacy

Children's Privacy
Important Notice

Ek9998 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

  • If a minor registers by mistake, their account will be immediately suspended and all associated data deleted upon discovery.
  • If a parent believes their child has registered on ek9998, please contact our support team immediately.
09

International Data Transfers

International Data Transfers

Ek9998 is an international platform. Your data is stored on our secure servers, which may be located across multiple countries.

  • Whenever your data is transferred to another country, equal or higher security standards are strictly maintained.
  • All international data transfers we carry out comply with international data protection standards.
  • All data transfers are carried out exclusively over encrypted channels.
10

Privacy Policy Updates

Changes to This Policy

Ek9998 may update this Privacy Policy when necessary. Here's how we'll notify you of any changes:

Email Notifications
For major changes, registered users will be notified via email at least 14 days in advance.
Platform Notice
You will be informed of any changes via a popup or banner when you log in.
Last Updated
The date of the latest update will always be visible at the top of this page.
11

Contact & Complaints

Contact & Complaints

For any privacy-related questions, concerns, or complaints, please get in touch with us:

Email
support@ek9998.co
Response Within 48 Hours
Live Chat
Directly on the Website
24/7, Instant Response
Data Protection Commitment

Why Your Data Is Safe with ek9998

Six Reasons ek9998 Offers the Best Privacy Protection in Bangladesh

🏦
Bank-Grade Encryption

Every data point is protected with 256-bit SSL encryption — the same standard used by the world's leading banks. No hacker or third party can ever break through this encryption.

256-Bit SSL
🚫
Sale of Data Is Prohibited

Ek9998 will never sell your personal information to any third party under any circumstances. Your data is used solely to improve your experience.

No Data Selling
🔐
Two-Factor Authentication

Enable 2FA on ek9998 to add an extra layer of security to your account. Even if your password is compromised, 2FA makes it virtually impossible for anyone to access your account.

2FA Protection
👤
Your Control Over Your Data

You may request to view, correct, or delete your information at any time. ek9998 is committed to responding within 30 days.

Full Control
🔍
Regular Security Audits

Ek9998's systems are regularly audited by third-party cybersecurity experts. Any vulnerabilities identified are addressed immediately.

Regular Audits
📋
Clear & Straightforward Policy

Ek9998's Privacy Policy is intentionally written in plain, straightforward language — no confusing legal jargon designed to mislead everyday users.

In Plain English
Detailed Discussion

Ek9998's Privacy Policy — Why It Matters to You

You should read a privacy policy before signing up on any online platform — but most people don't, because they're usually written in dense legal language. ek9998 chose a different approach. We believe you have the right to know exactly how your data is handled, so we've written everything in plain, easy-to-understand English.

A common concern among online betting users in Bangladesh is: "Is my mobile number or bKash information safe?" ek9998's privacy policy was designed to answer exactly that. Your bKash number is used solely for payment processing and is stored in fully encrypted form at all times.

Many users have questions about KYC verification. Why does ek9998 require KYC? It is part of international financial regulations — designed to prevent money laundering and fraud. Your NID information is used solely for identity verification and nothing else. It is always stored in encrypted form.

There's a lot of misinformation about cookies. They're not tools to "track" you — they exist to improve your experience. At ek9998, cookies are used to maintain your login session, remember your language preference, and enhance platform performance. Marketing cookies are optional — you can turn them off whenever you like.

There's one thing ek9998 is proud of — we have never sold user data, and we never will. Many digital platforms monetise user data through advertising. ek9998 has never taken that route and never intends to. Our revenue comes from honest betting services, not from selling your data.

One final note — protecting your data is ek9998's responsibility, and keeping your password secure and not sharing your login details with anyone is yours. Together, we can keep your account safe at all times.

Get Started Safely

Your Data Is Safe — Always ek9998Join

Your personal data is fully protected at ek9998. Register on our trusted platform and get a 150% bonus on your first deposit.

SSL Secured Your Data Is Never Sold 18+ Only Responsible Gaming
বাংলা